Privacy Policy

Last updated: September 2025

1. Introduction

Welcome to DaliFlower.com. Your privacy is important to us. This policy explains how we collect, use, and protect your data when you use our platform.

2. Information We Collect

  • Personal data (name, email, phone number)
  • Payment and delivery information
  • Account details and login credentials
  • Usage data (IP address, browser, device, usage history)

3. How We Use Data

  • Provide services and improve quality
  • Process orders, deliveries, and notifications
  • Communicate regarding your account or orders
  • Ensure a personalized shopping experience
  • Comply with legal and accounting requirements

4. Data Sharing

  • Partner flower shops and delivery services
  • Payment processors and banking partners
  • Law enforcement and regulatory authorities as required by law

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and personalize content. You can manage cookie settings in your browser.

6. Data Retention

We retain your personal data for as long as necessary to provide our services, comply with legal requirements, and resolve disputes.

7. Your Rights

  • Access, update, or delete your data
  • Withdraw consent for data processing
  • Obtain a copy of your personal data

8. Security

We implement effective standard protection methods to ensure your data security. However, please note that no method of transmission over the Internet is 100% secure.

9. Opt-Out of Marketing Communications

We may send you information about our new products, services, or special offers. If you do not wish to receive marketing messages, you can opt out at any time by following the “unsubscribe” link in the emails or by contacting us directly. However, you cannot opt out of mandatory service-related communications (such as order confirmations or technical notifications).

10. Changes to This Policy

We may update this policy. All changes will be published on this page with the updated 'Last Updated' date.

11. Contact Us

If you have any questions about this policy, please contact us: [email protected]